Privacy Policy

RUploader Application

Introduction

We are committed to protecting and respecting your privacy and to handling your information openly and transparently.

This Privacy Policy explains what information we collect through the RUploader application (designed for photographing invoices, OCR processing, viewing history and document status, and correcting data), why we use it, with whom we share it, and your rights under Data Protection Legislation (GDPR).

What information we collect about you

For operation of RUploader (accessible to anyone over the internet, without network restrictions), we may collect:

• Name and contact details: email address and telephone number provided during registration/authentication.
• Authentication details: data specific to the RUploader user account.
• Document images: invoices and documents uploaded for OCR processing.
• Extracted and corrected data: financial information, company data, amounts, products and services resulting from invoices.
• Technical data: IP address, browser type and language, operating system, and information about how the application is used.

How we collect information about you

• Information you provide directly: when creating an account, signing in, completing contact forms, or corresponding with technical support.
• Through the application (photos and documents): when you use the phone camera or upload invoice images for OCR recognition, history viewing and data correction.
• Automatically: through cookies and server logs (IP address, access history) to ensure proper functioning and security of the web/mobile application.

How we use your information

• To provide invoice upload, OCR processing and export of data to an external system.
• To display the complete history of photographed documents and each document's status, and to allow manual correction of OCR-identified data.
• To administer the user account, provide secure authentication and technical support.
• To improve application performance, troubleshoot and perform statistical analysis.
• To send technical notifications or important updates about application operation.

Legal bases for using information

1. Necessary for performance of the contract for the RUploader service.
2. Necessary for our legitimate interests (application security, OCR optimization and technical maintenance).
3. Necessary to comply with a legal obligation.

Sharing your information

Your data may be shared only to the extent necessary to operate the service with:

• Cloud and hosting providers: for example, Hetzner Online GmbH.
• External partner systems: to which extracted invoice data is exported at your request.
• Public authorities: including law-enforcement or government institutions, where expressly required by law.

How we protect your information

We implement advanced technical, physical and administrative measures (encryption, secure internet data-transmission protocols and restricted account-based access) to protect invoice images and personal data against unauthorized access. Internet transmission carries inherent risks, but strict security standards are applied once data is received.

How long we keep your information

We retain data and document history for as long as your account is active or as long as necessary for the stated purposes and compliance with legal obligations.

Transfers outside the EEA

If data is stored or processed on servers outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Your rights

Under data-protection law, you have the right to information and access; rectification of inaccurate data; erasure (the “right to be forgotten”); restriction of processing and data portability; objection; and not to be subject to a decision based solely on automated processing.

To exercise these rights or ask privacy questions, contact app_rti@rti.md.

Contact and Support